Honest answers about what we do, what it costs, and what to expect.
The assessment is free. Pricing for actual removal is discussed after we review your specific case. We confirm pricing in writing before any work begins. You pay only after the review is removed.
Recent reviews (under 30 days old) tend to process fastest. Older reviews vary. We provide a realistic timeline estimate after the free assessment.
You owe nothing. No fees, no charges, no obligations. We only get paid on successful removal, so we only take cases we believe in.
Reviews that violate Google's content policies. Common categories: harassment, spam, off-topic content, conflicts of interest, restricted content, fake reviews, and reviews from people who were never customers. Honest negative reviews from real customers are not removable.
Yes. We work exclusively through Google's official content reporting channels. We do not suppress reviews, post fake reviews, manipulate ratings, or use deceptive tactics. Our work is based on identifying actual policy violations.
No. We do not request login credentials, account access, or anything that requires you to share sensitive information. The process works entirely through Google's public reporting tools.
The link to the review or the Google listing it appears on. Optionally, any context that helps us understand the situation (history with the reviewer, prior attempts, etc).
Submit them through the same assessment form or contact us directly. We'll assess each individually and provide an estimate covering all.
You'll receive a notification from us with confirmation. You can also check the review's URL directly. The listing will no longer show the removed review.
Credit card, debit card, ACH bank transfer. Invoiced after confirmed removal, due on receipt.
Yes, anytime before work begins. Submitting an assessment carries no obligation. You only commit when you sign the engagement agreement, which happens after pricing is confirmed.
We currently focus on Google reviews exclusively. Other platforms have different policies and processes.
RemoveHQ LLC is a Florida-registered limited liability company. See our background page for more.
Submit your review through our free assessment form. Takes less than a minute. We'll respond within one business day.
Submit your review for a free assessment, or email us directly at support@removehq.com.
Free Assessment